How to reboot, reset or power off your server

Five restart options, from a clean reboot to a technician pressing the button in the data centre. No ticket needed.

Where
Servers → your server → Server controls → Power
Time
1 to 2 minutes for most options
Data
nothing is erased

  1. Open the power options

    Go to Servers, open the server and find Server controls. Click Power to unfold it.

    Server page with Server controls

  2. Choose the restart type

    Pick one option (1):

    • Soft reboot sends Ctrl+Alt+Del: the operating system shuts down cleanly and restarts. Try this first.
    • Hard reset presses the reset button: an immediate restart, unsaved data is lost.
    • Power button is a short press: the OS shuts down if it supports ACPI.
    • Force power off holds the button: the server switches off hard. Use Power button again to start it.
    • Technician reset: a technician in the data centre resets the server by hand. It takes longer, so use it only if the others fail.
    Power options with the five restart types, confirmation box and Send button
    The numbers in the picture match the numbers in the text.

  3. Confirm and send

    Tick I understand the server will go offline briefly (2) and press Send (3). The panel confirms that the command was sent. It can take a minute or two before the server answers again.

Questions

Will a reboot erase anything?

No. Restarting never touches your data. Only a reinstall erases the disks.

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